Hey everyone,
My friend came across an unfortunate problem with his HTC One. This is what happened according to him:
For the past few months the battery life was getting worse and became terrible, but it's been otherwise fine in terms of performance.
He was at work playing some music via aux
The song stopped playing unexpectedly
Figured that it was a problem with YouTube was like wtf, so he closed YouTube and tried reloading.
It wouldn't show anything and nothing worked, left it that way as to not mess it up more.
Then it completely froze and he shut it off
Not it wont turn back on at all.
He said he left it plugged in charging for a while, still nothing. Tried overnight, still nothing.
Says he really wants to get at least his pictures out of his phone.
So, what are some troubleshooting steps he can take, or what can he do?
My friend came across an unfortunate problem with his HTC One. This is what happened according to him:
For the past few months the battery life was getting worse and became terrible, but it's been otherwise fine in terms of performance.
He was at work playing some music via aux
The song stopped playing unexpectedly
Figured that it was a problem with YouTube was like wtf, so he closed YouTube and tried reloading.
It wouldn't show anything and nothing worked, left it that way as to not mess it up more.
Then it completely froze and he shut it off
Not it wont turn back on at all.
He said he left it plugged in charging for a while, still nothing. Tried overnight, still nothing.
Says he really wants to get at least his pictures out of his phone.
So, what are some troubleshooting steps he can take, or what can he do?
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