Saturday, May 14, 2016

[Q] Video Audio Problem

Greetings,

Having an issue with my 6P. Stock firmware, running the May build, bootloader is unlocked but never rooted or anything. It's apparently been going on for 3 weeks without my knowing. Whenever I take videos, be it with the Google Camera app or any 3rd party app, I have audio problems. During playback I will just hear muffled static. However if I blow on the Mic on the rear of the phone, I can hear blowing noises. No other audio at all no matter if I scream or play loud audio towards the Mic. However, I can use Google Now voice recognition just fine, likewise audio in phone calls is reported crystal clear (at least no problems!) from the caller on the other end.

I have already tried clearing cache on the phone hoping it may be a software issue, I have no tried factory reset and wipe yet but will this afternoon and report back. I'm hoping it's a software error, but aware it may be a hardware issue. Has anyone had anything similar? If so, how was it resolved?


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