My wife installed the April update on her phone a few nights ago while I was asleep. After installation, she can't get past the boot lock screen. The screen doesn't recognize any input. I am able to reboot into recovery and would like to try a factory reset, but she has two months of baby photos on there that have not been backed up. I have tried mounting the phone from recovery but none of the computers I have tried will recognize the phone. Any suggestions on how to get the photos off of the device?
Thanks!
Thanks!
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