Saturday, March 26, 2016

new phone is not working properly - lg g4 (screen issues/power button)

Hi there,


I bought a new LG G4 and after 2 days it started to work funny. In other words if I wanted to press power button when screen was off it didn't give me any response, but after I took out the battery and put it back the screen goes on and same if I do plug the charger the screen goes on.

- I tried to run phone in safe mode and it works without any issues.
- I done factory reset.

I have marshmallow android version. and also I have tampered screen protector (but remember it works without any problem in safe mode and even though my screen protector was since the first day of the phone I bought)

p.s. just an update just realized it does the same in safe mode...


any help appreciated.
Regards


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