Friday, February 26, 2016

Zenfone 5 T00J Lots of issues (KK4.4.2 1GB model)

Good day,

I bought that cell in a normal shop on my city. It was well packed, sealed and sticks are normal.
In the box it says ASUS_T00J(A501CG), serial number matchs, imeis matches too and all seemed normal except two sticks on lateral all in chinese (one of them mention tenaa.com.cn)

Randomly I have issues, like:
Fast wipe, don't charging, self-reboot, slow opening, slow working, gets warm or quite hot when calling, slow 3G download speed, cannot hide outgoing number on only one card, problems installing apps from GP, problems with some wifis AP, problems with 3G coverage or signal, touch panel random sensibility, easy to press home/back/menu buttons when chat due keyboard proximity...

Well, at least with those problems, works....

I tried to ask Asus Tech calling them and said that my cellphone do not have warranty as it is imported from China and it is not a WW version. But it is printed on strick A501CG Black WW 3G D 8Gb ¿EMMC? 1Gb RAM on back cover saig ASUS_T00J and some numbers and letter in chinese. At battery side, there two sticks all in chinese (one with imeis and serial number and other with model, wcdma XXX power in volt and some chinese letters more).

I do not understand why they deny to "solve" my battery not charging problem in warranty after asking SN.

I do not said compilation version nor it was rooted nor WW 2.20.40.13 release was installed (I played dumb/luser mode when asking help). I am really dissapointed by buying that cellphone besides it teorically good specs.

What do you thing about? What is better/stable firmware version for my cell? Any ideas?

I know that all service care in my country have the order "they buy it, if not really broken, it is not our fault besides on other countries, published notes, agreed the problem and they ask to replace, free of charge, the product without asking or argue it.." Like some Apple/Dell/HP laptops batteries or products with big stock problems. Here, they just ignore the client and they make the UX horrible. Surely you know what I mean.

Thanks a lot!!!!

PS: I solved charging problem cleaning cache partition. No idea why it become "cache" related with battery not charging. but it works another time, until happens other time.


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