Hey all, this my very first post here and I am quite nervous haha. Been a huge fan of the website and I have solved many issues thanks to the vast amount of resources, however I have come across one no one seems to have had.
My Note 5 recently starting having issues with service, where it displays full signal (as in bars, no 4G or E, just cellular bars) but my phone doesn't actually have service. If I try to make a phone call all it gives me is "Not registered on network." and if I try to send out a text message, similar messages saying I am not connected to the connect pop up.
Things I have tried:
Besides that, I am stuck. I have given it a couple days to do nothing, but as I tried putting my sim card and testing it again today, nothing is different.
Any help would be greatly appreciated.
Thanks all!!
My Note 5 recently starting having issues with service, where it displays full signal (as in bars, no 4G or E, just cellular bars) but my phone doesn't actually have service. If I try to make a phone call all it gives me is "Not registered on network." and if I try to send out a text message, similar messages saying I am not connected to the connect pop up.
Things I have tried:
- Manually trying to connect to a network through the Network operators setting in the general setting. This leads to it displaying my network and a couple other after searching (my network is T-Mobile) but when I try to click on it to connect to it, it says its cannot be connected at the time.
- I have tried booting the phone into safe mode, but with nothing different.
- I have tried putting my sim card into another phone, and it works perfectly fine in the other phone.
Besides that, I am stuck. I have given it a couple days to do nothing, but as I tried putting my sim card and testing it again today, nothing is different.
Any help would be greatly appreciated.
Thanks all!!
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