So recently (like 2 hours ago), my phone started acting like it wasn't on the cricket network anymore. I've rebooted. Taken things out and reinserted them. Nothing works. So I figured I would just hard reset my phone. So I get through the process of getting it to the recovery booting screen only to find out that something WON'T LET ME FACTORY RESET MY PHONE!!! I am frustrated beyond belief and I just want to be able to use my phone. Can anyone please please help me? I am afraid I have a virus or someone is trying to hack my device/already has
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