A friend of mine purchased a T-Mobile Samsung Galaxy note 4 a couple months back and decided it was time to sell the phone. She bought the phone from a third party seller. ( It was a phone repair store that also sells cellphones) The device has T-Mobile software and seems to be a legitimate T-Mobile branded Note 4 , the issue is the imei does not show up on T-Mobile. The note 4 shows up as invalid/not recognized. ( We also called samsung and they did not have the imei in their database for the warranty check) I called T-Mobile for my friend and gave them the imei number and the representative said the phone was not a T-Mobile phone.(based on the imei) I ran the imei on a few safe legitimate websites , swappa being one of them and each website came back as a N910F ( international version) not N910T. Her other note 4 which comes up as a N910T doesnt show up on the T-Mobile website either. Both show up as clean on swappa. My device is also a note 4 the n910T 3 version and the imei is recognized by T-Mobile, and shows up as a T-Mobile device. So I'm not thinking it's T-Mobile. My friends note 4 was also rooted without their knowledge, when they bought the phone it came with root and SU , they took it back to the phone store and the phone store removed root. The phone received T-Mobile OTA update just like any other T-Mobile phone after they unrooted it. , we believe at this point the imei is swapped. Could there be tmobile rom on it? It's too late to return it to the phone store , my question is what should she sell it as? What are her options ? As stated both imei are not blacklisted and clean. The note 4 that comes up as N910F is also missing a back sticker. When she purchased it they said it was damaged during cleaning the phone.
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