Hello good day,
I have read alot of tutorial but have found none that will help me. I saw a malware installed on my device which was eating up my ram and internet data. I tried to uninstall it most of the times but it keeps on installing itself anytime i enable my data or wifi. I later found out that there was this new files in my phone system storage, that wont allow me to delete it even if am root. i tried to change the permission and still cant . I tried to move all the files in that folder to a different folder leaving the suspicious ones. after moving the ones i know was not a malware to a different folder. my device froze and i couldn't do anything but to restart the device. i did so and that was it. My device always get stuck on the htc logo anytime that i turn it on. Please i really need help on how i can fix this issue and get my phone back to its normal state. I think is not booting because i move all files including the systemUi to a different folder.. the folder was located at (system/app) I created a new folder called appa in the same directory. thinking if i move all the legimate apps to the new folder. i will be able to delete the whole app folder which i left the malwares in. so i can rename the folder i created back to app. But after the moving was successful. my phone froze and thats it.. I need help( farrelzaman@gmail.com ) thank you
I have read alot of tutorial but have found none that will help me. I saw a malware installed on my device which was eating up my ram and internet data. I tried to uninstall it most of the times but it keeps on installing itself anytime i enable my data or wifi. I later found out that there was this new files in my phone system storage, that wont allow me to delete it even if am root. i tried to change the permission and still cant . I tried to move all the files in that folder to a different folder leaving the suspicious ones. after moving the ones i know was not a malware to a different folder. my device froze and i couldn't do anything but to restart the device. i did so and that was it. My device always get stuck on the htc logo anytime that i turn it on. Please i really need help on how i can fix this issue and get my phone back to its normal state. I think is not booting because i move all files including the systemUi to a different folder.. the folder was located at (system/app) I created a new folder called appa in the same directory. thinking if i move all the legimate apps to the new folder. i will be able to delete the whole app folder which i left the malwares in. so i can rename the folder i created back to app. But after the moving was successful. my phone froze and thats it.. I need help( farrelzaman@gmail.com ) thank you
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